Flexibility of Service
We offer complete flexibility, where we can customise our services to meet our client's individual needs.
- Instructed or automatic payments
- Timing and format of reminders and invoices, from monthly or quarterly reports to individual client spreadsheets and totally paperless communication
- We operate in all major European languages
- Reminders and invoices issued in multiple currencies (USD$, GBP£ and EUR€)
All client communications for annuities are handled by a dedicated in-house team. Our custom IP management software means that each member of the annuities team has instant access to all previous communications and information. This continuity allows us to build strong working relationships with our clients, and allows for rapid response times of less than 24 hours, in most cases.
We are happy to receive your instructions or questions by your preferred medium, either by post, fax, e-mail or telephone.
Professional Back Up
Unlike many annuity services we have the back-up of over 75 attorneys in our 12 European offices, as well as a network of hundreds of trusted local associates worldwide.
This means that we can offer additional services at the time of renewal such as trade mark mergers, assignments, changes of name and licence recordals. As well as legal and opposition advice and global portfolio management should the need arise.
We offer complete transparency of charging and fixed competitive quotes. This means that barring local government fee increases, the amount quoted in our patent annuity reminders is the amount you will be invoiced for the annuity, regardless of currency fluctuations.
In offering a completely tailored annuities service that provides the information our clients want, when and how they want it, we have seen our annuities portfolio double in the last two years alone.
Our “on-boarding” team are available to facilitate the transfer of your portfolio at no cost.
I would be pleased to tell you more about our Renewals Group or provide you with a quote. Simply give me a call at +44 (0) 141 307 8400 or send an email to email@example.com
General Manager, Renewals